About Us This web site is owned and operated by MGSportswear who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
MGSportswear
Empire House 26 The Horsefair Kidderminster Worcestershire DY10 2EN United Kingdom
Phone: 01562 744735
Fax:
Email: gino [at] mgsportswear [dot] com
835032061


Company number: <Put company number here>
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept paypal and credit card payment. Please contact us directly for Trade Accounts which are subject to status.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling Shipping times and costs can vary with order. On standard goods it is normally calculated at the time of order. On bespoke orders you will be contacted in advance of order despatch.
Delivery Schedule We will normally send your order to you in 10 business days, you will be contacted when your goods are ready for despatch or if there will be any delays in despatch.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.
Credit Card Security When the order is placed at our website, credit card numbers are not held in clear text on any web site. or on any computer in our offices.
Guarantee We guarantee your satisfaction.and will endeavour to make sure our service exceeds your expectation.Satisfaction guaranteed return any faulty goods within 14 days,
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01562 744735 (International +44 01562 744735) or fax us on or write to us at Empire House 26 The Horsefair Kidderminster Worcestershire DY10 2EN United Kingdom
Privacy Policy MGSportswear do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm.
All products that have not been customised may be returned in the condition they were received for refund or exchange, inspection by our customer service department will take place prior to any action being taken, items must be received within 14 days of receipt. Products damaged by customer wear or use, however minor will not be exchanged or refunded. Customised products supplied in accordance with your order acknowledgement and customisation sheets which are confirmed by the customer are non-returnable.

If the specified style,size and quantity is supplied, MGSportswear Ltd will not accept any costs involved in exchanging the product. Please enclose a payment of £7.00 (mainland UK) to cover return carriage costs. Additional payment may be required if exchanging goods for larger sizes, different products or posting outside mainland UK. All costs incurred against incorrectly ordered goods will be the responsibility of the customer. Please call customer services within 14 days of receipt of order.

Customers must contact MGSportswear Ltd prior to returning and will be advised of the returns policy.

When returning an item please include a copy of our Returns Form which can be obtained by contacting our customers services on sales@mgsportswear.com. You can enclose a covering letter quoting the order reference number and the reason for return.

Every effort is made to ensure goods bought from MGSportswear Ltd are of excellent quality. Should there be an issue with quality then we reserve the right to return the item to the original manufacturer for inspection before deciding on relevant action.

Cancellation of Orders
Orders can be canceled prior to despatch but any items already customised must be paid for.

Customisation
We will use our best endeavors to obtain the closest possible match to artwork supplied to MGSportswear Ltd. Please be aware due to the heat application of the printing materials to the garment shade variants may occur when printing on to different colour garments. Therefore we cannot accept any responsibility for any variation in colour of the finished print. Any file/artwork submitted which requires exact pantone colours will be printed as near as the printing process allows.